Innovation

DO Slurry Pump believes there is always a better way to work more efficiently. Innovation enhances us to develop new products, technology and service models to provide our customers and our company with tangible benefits.

How we do it:
Investing in slurry pump range and capacity Developing engineering skills and customers’ requirements. Creating innovation culture as a part of our strategy.

What we did in 2015:
Further cooperation with universities for new products design. Develop new products into new global markets. Enhance efficiency in slurry pumps manufacture process.

Benefits to DO:
Technological advantage with new models and services. Maintain customer loyalty in developing demand. Increase technical products sales for our company.

Benefits to our customers:
Meet our customers’ specific demand and requirement. Create greater operating efficiency and easier maintenance. Reduce long term operation costs with new adaptable products.

Benefits to DO:
Technological advantage with new models and services. Maintain customer loyalty in developing demand. Increase technical products sales for our company.

Collaboration

Collaboration ensure DO Slurry Pump work closely with customers, suppliers, communities and colleagues, in order to develop a better understanding of the markets we are serving. Greater collaboration can exceed customer expectations and requirements.

How we do it:
Work close with our customer to provide engineering solutions. Work together with our suppliers to secure contracts and market requirements. Create working efficiency by alliances with communities and colleagues support.

What we did in 2015:
Maintained more divisions to bring engineered products and services to customers. Worked close with suppliers to ensure market new development and contracts finish on time. Gained supports from communities and colleagues development company culture.

Benefits to DO:
Maintain customers trust and loyalty by providing quality products and technical services. Maximize returns on assets and benefits our suppliers. Strong and sustainable relationships with communities and colleagues.

Benefits to our customers:
More specialized products that are servicing for their projects. Satisfied by products due on time and project can start on plan. Reduction of operating complexity and anticipation of future needs.

Global Capability

Providing diversified services with more divisions will ensure DO Slurry Pump become the slurry transportation solution provider of choice, and global capability strategy reinforces us to work closer with our customers, wherever they are, whenever they need us.

How we do it:
Establish more services divisions worldwide and locally. Create strategic alliances to strengthen the supply chain. Grow global service centers to build customers’ satisfication.

What we did in 2015:
Established sales services line in USA, Russia, Canada and Peru. Additional services center of videoing how pump manufactured and used. Shared “lean” operational principles with key suppliers.

Benefits to DO:
Bring us more opportunities to the markets worldwide. Diversified services to gain customers loyalty and trust. More profitable to DO Slurry Pump gain on market development.

Benefits to our customers:
There can get our products and services wherever they are. Trusted operational performance and maintenance. Long-term partnerships with technical solution experts.

Quality Control

Quality control system is the collection of our processes focused on achieving quality policy and objectives to meet our customers’ requirements. DO Slurry Pump addresses the quality standard principles surrounding the design, development and delivery of our products and services.

How we do it:
lMaintain quality policy, structure and responsibilities. lProvide quality control system from start to finish process of products. lWork closely with customers for quality standard development. lSupport from suppliers for better quality control philosophy.

What we did in 2015:
lEstablished the quality policy, and improved our people responsibilities. lPurchased more equipment for quality check and slurry pump test. lClosely cooperation with customers improved our understanding our markets. lSuppliers supports enhanced us to achieve customers’ satisfication.

Benefits to DO:
lWork more efficiently under quality standard. lPeople take more responsibilities during products manufacture. lGain more reliable and trust relationship with our customers. lDevelop more value chain by supporting from our suppliers.

Benefits to our customers:
lImprovement quality products and technical services. lMore quality products means competitively cost on operating. lReduce maintenance and parts-change time means more benefits to customers. lBetter understanding of customer needs and slurry pump developments.